Privacy Policy

This Privacy Policy describes how Hook & Book Towing & Recovery("we," "us," or "our") collects, uses, and protects information when you visit https://www.hookandbooktowing.com(the "Site"). By using the Site, you agree to the practices described here.

Effective date: August 2026. Business location: Port St. Lucie, Florida.

When you use our contact form, we may collect the information you choose to provide, including:

• Name
• Email address
• Phone number
• Message content and any other details you include

Form submissions are processed through our email provider (Resend) so we can receive and respond to your inquiry. We may also receive basic technical information automatically from your browser or hosting provider (such as IP address, browser type, and pages visited) as part of normal website operation and security.

We use the information we collect to:

• Respond to service requests, towing inquiries, and messages
• Provide, deliver, and support our towing and roadside services
• Communicate about jobs, scheduling, billing, or support when relevant
• Understand how visitors use the Site through analytics, and improve the Site and maintain security

We do not sell your personal information to third parties. We may share information with trusted service providers who help us operate the Site and deliver services (for example, form processing, email, hosting, or analytics), only as needed to perform those functions and under appropriate safeguards.

The Site may use cookies or similar technologies that are necessary for hosting, security, and basic functionality. We do not run third-party advertising trackers on this Site.

We collect analytics on this Site. We use analytics tools (including Vercel Analytics) to log traffic, such as page views and related usage data. We do not sell this information. We use it to improve and update the Site. You can control cookies through your browser settings; some privacy tools or content blockers may also limit analytics collection.

We retain contact-form and inquiry information for as long as needed to respond to your request, manage an ongoing business relationship, and meet legitimate legal, accounting, or operational requirements. When information is no longer needed, we take reasonable steps to delete or de-identify it.

You may request that we delete personal information you have provided to us by emailing hoookbooktowing@gmail.com. We will review requests and respond within a reasonable time, subject to any legal obligations that require us to retain certain records.

For privacy-related questions, contact Hook & Book Towing & Recovery at hoookbooktowing@gmail.com or (772) 361-4395. We are based in Port St. Lucie, Florida.